Privacy Policy

Effective Date: May 24, 2025

At Zyndock™, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from www.zyndock.com (the “Site”).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices, legal requirements, or operational needs. We will notify you of any significant changes by posting the updated policy on our website with the revised “Effective Date” above.

How We Collect and Use Your Personal Information

When you visit Zyndock™, we may collect certain personal information in order to provide and improve our services, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely)
  • Order history and customer service interactions
  • IP address, browser type, and device information
  • Behavioral and usage data from your interactions with the Site

We use this information to:

  • Process your orders and payments
  • Provide shipping, tracking, and order confirmations
  • Respond to customer service requests
  • Screen for fraud or suspicious activity
  • Send marketing emails (if you have opted in)
  • Improve website performance and customer experience

How We Use Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to collect and store certain information. This includes remembering your cart, preferences, and delivering targeted advertisements. You can choose to disable cookies in your browser settings, although some features of our site may not work as intended.

How We Collect Information Automatically

Certain data is automatically collected when you browse our Site, including:

  • IP address
  • Browser type and version
  • Time zone and location
  • Referring URLs
  • Pages visited and time spent
  • Device type and operating system

This information helps us analyze trends, improve the user experience, and enhance site security.

Consent

By using our Site, submitting information, or making a purchase, you consent to the collection and use of your data in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us at support@zyndock.com.

How We Disclose Personal Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties who assist us in operating our website and servicing you, including:

  • Payment gateways
  • Fulfillment and logistics providers
  • Marketing and analytics partners (e.g. Google, Meta)
  • Law enforcement or legal authorities when required

These service providers are required to handle your information securely and only for the purposes outlined in our agreement.

Third-Party Websites and Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children’s Data

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without verified parental consent, we will delete it promptly.

Security and Retention of Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access or disclosure. Your information will be retained only as long as necessary to fulfill its intended purpose or as required by law.

Your Rights

Depending on your location, you may have certain rights under applicable privacy laws, including:

  • The right to access the personal data we hold about you
  • The right to correct or update your information
  • The right to request deletion of your data
  • The right to opt-out of marketing communications
  • The right to file a complaint with a data protection authority

To exercise your rights, contact us using the information below.

Complaints

If you have concerns about how your data is handled or wish to file a complaint, please contact us directly. We take privacy seriously and will address your concerns promptly and professionally.

International Users

If you access the Site from outside the United States, please note that your information will be processed and stored in the U.S. By using the Site, you agree to this transfer and processing.

Contact

If you have questions about this Privacy Policy, or if you would like to make a request or complaint, please contact us:

Zyndock™ Customer Support
Email: sales@zyndock.com


Website: www.zyndock.co